✨Why are there two stores (English–EN and Português–PT)?

Yes 😊 you can shop from either store, but it’s important to choose the one that makes the most sense for where you live!

✨ If you’re outside Brazil, please shop through the English – EN page.
This store uses Printify, a global print-on-demand platform that produces and ships your order from the location closest to you.
That means:

• Faster international delivery 🚀

• Lower shipping impact 🌍

• Professional production quality no matter where you are.

Printify works with local printing partners in several countries, so your order usually doesn’t need to cross borders — saving both time and resources.

🪄 If you’re in Brazil, it’s better to buy through the Português – PT page.
That store is managed in partnership with Uma Penca, a local production studio based in Brazil.
Buying locally makes everything:

• More affordable (no USD conversion or import taxes 💸),

• Faster (shipping directly from Brazil 🚚),

• More sustainable (shorter transportation distance 🌱).

Uma Penca also ships abroad, but international shipping from Brazil can get quite expensive.
On the other hand, Printify also works in Brazil, but since prices are in USD and packages can get held in customs, it’s not always the most practical option.

💬 In short:
I could’ve made everything through Printify, but I wanted to keep things easier, more affordable, and more sustainable for everyone in Brazil — because that’s where I’m from! 🇧🇷
And at the same time, I built a structure to serve my international community just as professionally. 🌎

🛍️ About the products:

• Are the clothes sustainable?

  Q: Are your products handmade or printed?
  A: All designs are 100% original artworks created by me. Some products, like art prints and apparel, are printed on demand through Printify, ensuring high-quality results while reducing waste.

  Q: What materials are used?
  A: Each product has its own description with material details. Most items are made with eco-friendly or high-quality materials chosen to last and highlight the artwork beautifully.

🚚 Shipping

• Q: How long will my order take to arrive?
  A: Production usually takes 2–7 business days, and delivery time depends on your location. You’ll receive tracking information as soon as your order ships!

  Q: Do you ship worldwide?
  A: Yes! My art travels everywhere 🌎 — shipping options and costs are shown at checkout.

  Q: Will items in my order arrive together?
  A: Since I work with print partners, your items might ship separately if they’re produced in different locations. Don’t worry — you’ll receive tracking for each package.

🔁 Returns and exchanges

Q: Do you accept returns or exchanges?
A: Because each item is made to order, I can’t accept returns or exchanges unless the item arrives damaged or with a print error. If that happens, please contact me within 7 days of delivery with photos, and I’ll fix it right away!

💌 Customer Support

Q: How can I contact you?
A: You can reach me anytime through the contact form on my website or by email at contact@trixarts.com. I usually reply within 1–3 business days.

Q: Are you open for collabs?A: Absolutely! I am open to creative collaborations. Just send an email to team@trixarts.com.

🌱 Sustainability

• Q: How is your shop sustainable if products are printed on demand?
  A: Print-on-demand helps avoid overproduction and waste — items are created only when someone orders them. I also design with care to make each piece meaningful, encouraging mindful consumption and art that lasts.