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Frequently Asked Questions (FAQ) | 🌐EN |

🛍️ About the products:

  • Are the clothes sustainable?

    Q: Are your products handmade or printed?
    A: All designs are 100% original artworks created by me. Some products, like art prints and apparel, are printed on demand through Printify, ensuring high-quality results while reducing waste.

    Q: What materials are used?
    A: Each product has its own description with material details. Most items are made with eco-friendly or high-quality materials chosen to last and highlight the artwork beautifully.

🚚 Shipping

  • Q: How long will my order take to arrive?
    A: Production usually takes 2–7 business days, and delivery time depends on your location. You’ll receive tracking information as soon as your order ships!

    Q: Do you ship worldwide?
    A: Yes! My art travels everywhere 🌎 — shipping options and costs are shown at checkout.

    Q: Will items in my order arrive together?
    A: Since I work with print partners, your items might ship separately if they’re produced in different locations. Don’t worry — you’ll receive tracking for each package.

🔁 Returns and exchanges

Q: Do you accept returns or exchanges?
A: Because each item is made to order, I can’t accept returns or exchanges unless the item arrives damaged or with a print error. If that happens, please contact me within 7 days of delivery with photos, and I’ll fix it right away!

💌 Customer Support

Q: How can I contact you?
A: You can reach me anytime through the contact form on my website or by email at contact@trixarts.com. I usually reply within 1–3 business days.

Q: Are you open for collabs?A: Absolutely! I am open to creative collaborations. Just send an email to team@trixarts.com.

🌱 Sustainability

  • Q: How is your shop sustainable if products are printed on demand?
    A: Print-on-demand helps avoid overproduction and waste — items are created only when someone orders them. I also design with care to make each piece meaningful, encouraging mindful consumption and art that lasts.

Still need help?

Do you still have questions or want to close a collab with me? Feel free to send me a message!

contact@trixarts.com